Your Garage Door, Our Commitment: Quality You Can Trust
At American Garage Door Repair, we stand firmly behind our work to ensure your satisfaction and peace of mind.
The American Garage Door Repair Guarantee
At American Garage Door Repair in Haverhill, MA, we believe that our customers deserve the best. Our warranty philosophy is built on transparency and trust, ensuring that every service we provide meets our high standards. We are not just about fixing garage doors; we are about building lasting relationships with our customers through exceptional service and guaranteed quality. Your satisfaction is our priority, and we are committed to delivering results that exceed expectations. With our comprehensive warranties and guarantees, you can have confidence that your investment in our services is protected.
🔧 Workmanship Warranty
Our workmanship warranty covers the labor involved in installing, repairing, or maintaining your garage door. We stand by our work for a period of three years from the date of service. If any issues arise due to improper installation or workmanship during this time, we will address and resolve them at no additional cost to you. To make a claim, simply contact our customer service team and provide your service details, and we’ll guide you through the process smoothly.
🛡️ Parts Warranty
American Garage Door Repair provides a range of warranties on the parts we install. We offer both manufacturer and company warranties, depending on the type of part installed. Manufacturer warranties typically range from one to five years, while our company warranty extends up to three years on select parts. This includes springs, openers, and panels. Always ensure you check which warranty applies to your specific situation for maximum coverage.
✅ Satisfaction Guarantee
Your satisfaction is the cornerstone of our business. If for any reason you are not fully satisfied with our service, we encourage you to reach out to us within 30 days. Our dedicated team will work tirelessly to resolve any issues and ensure you are completely happy with the results. We are committed to providing not just a service, but a positive experience.
📞 Ongoing Support
Questions after service? Our team is always available to provide support and answer any questions about your garage door.
What's Covered
Garage Door Installations
Comprehensive coverage for all labor associated with garage door installations, ensuring proper fittings and functionality.
Spring Replacements
Guaranteed repair or replacement of any springs installed by us due to defects or improper installation.
Opener Repairs
Coverage for labor and service on garage door openers, including troubleshooting and fixes for common issues.
Panel Replacement
Warranty on labor for panel replacements, making sure they are securely fitted and operational.
Routine Maintenance
Service and labor associated with scheduled maintenance checks to keep your garage door in top condition.
Emergency Repairs
Coverage for emergency repair services provided for urgent issues that may arise unexpectedly.
Safety Inspections
In-depth safety inspections to guarantee that your garage door operates safely and efficiently.
Customer Support
Ongoing support for any questions or concerns regarding your garage door maintenance and repair.
How to Make a Warranty Claim
Review Your Warranty
Understand the details of your warranty coverage to know what is included.
Gather Documentation
Collect your warranty documentation and any receipts related to the service performed.
Contact Our Team
Reach out to our customer service to initiate your claim. Provide them with necessary details.
Schedule an Inspection
We will arrange for our technician to assess the issue at a time that suits you.
Resolution
Upon verification, we will carry out the necessary repairs or replacements as per your warranty.
Warranty Exclusions
For complete transparency, the following are not covered under our standard warranty:
- Normal Wear and Tear: Warranties do not cover damages that are a result of everyday wear and tear.
- Improper Maintenance: Coverage excludes issues arising from lack of regular maintenance by the homeowner.
- Acts of Nature: Natural disasters, including storms and flooding, are not covered under warranties.
- Unauthorized Repairs: Damages resulting from repairs conducted by unauthorized individuals void the warranty.
Extended Warranty Options
For those looking for additional peace of mind, American Garage Door Repair offers extended warranty options. These upgrades provide added coverage beyond standard terms on both parts and workmanship, ensuring your garage door remains protected for longer. Contact us for more information on how you can enhance your warranty coverage.
Warranty FAQs
What is covered under the workmanship warranty?
Our workmanship warranty covers all labor-related issues, including installation errors and necessary fixes, for up to three years.
Are all parts covered by the same warranty?
No, parts come with different warranties based on their type and manufacturer. Always inquire about specific warranties when parts are installed.
What should I do if I am not satisfied with the service?
If you are unsatisfied, contact us within 30 days, and our team will work to resolve the issue to your satisfaction.
Can I transfer my warranty if I move?
Warranties are generally non-transferable; however, we encourage you to contact us to discuss your specific case.